Skip to content

Legal

Payment Policy

Last updated October 5, 2026. This template must be reviewed by your legal counsel before launch.

Accepted methods

Card, Apple Pay, Google Pay and other methods offered by Stripe at checkout; bank wire transfer; and approved financing. To pay via WhatsApp, your advisor sends official payment instructions — always verify bank details by phone before wiring funds.

Security

Card payments are processed by Stripe, a PCI-DSS Level 1 certified provider. Velora Motors never sees, stores or transmits your full card number or CVV.

Reservation deposits

Deposits of $2,500 (vehicles under $100,000), $5,000 (under $250,000) or $10,000 (above) hold a vehicle exclusively for 7 days. Deposits are fully refundable within 72 hours and credited in full toward the purchase.

Refunds

Refunds are returned to the original payment method within 5–10 business days. Completed vehicle purchases are subject to the terms of your signed buyer's order.

Currency

All amounts are charged in United States dollars (USD). Your card issuer may apply its own exchange rate and fees.